Lynette Hinings-Marshall

Author and Travel Writer




High Impact Tour Leadership Skills (30 mins)



High Impact Tour Welcome   (35 Mins)



                     Training Videos by  Lynette Hinings-Marshall

                                  (Owner - Tourism Training Videos Inc)






High Impact Tour Leadership Skills

Learn how to establish and maintain effective group leadership


Key Training Points

* Establish a leadership style that creates mutual respect


* Distinguish demanding passengers from those who really need extra attention


* Build a strong leadership style based on compassion and harmony



High Impact Tour Welcome
Clients will make up their mind about their tour leader within the first 24 hours

Key Training Points
* Learn what should be included and what should be left out of a Tour Welcome
* Learn the important differences between a Domestic and an International Tour Welcome
* Learn how to weave humour and new and interesting information into a Tour Welcome