Dr. Lynette Hinings-Marshall
Author and Travel Writer
High Impact Tour Leadership Skills (30 mins)
High Impact Tour Welcome (35 Mins)
Training Videos by Lynette Hinings-Marshall
(Owner - Tourism Training Videos Inc)
High Impact Tour Leadership Skills
Learn how to establish and maintain effective group leadership
Key Training Points
* Establish a leadership style that creates mutual respect
* Distinguish demanding passengers from those who really need extra attention
* Build a strong leadership style based on compassion and harmony
High Impact Tour Welcome
Clients will make up their mind about their tour leader within the first 24 hours
Key Training Points
* Learn what should be included and what should be left out of a Tour Welcome
* Learn the important differences between a Domestic and an International Tour Welcome
* Learn how to weave humour and new and interesting information into a Tour Welcome